Updated July 2026

This policy applies to our website and general public-facing activity. Enrolled students should also refer to our separate Student Privacy Notice, which covers training-specific data in more detail.

1. Who We Are

The Sophrology Academy Limited (‘the Academy’, ‘we’, ‘us’) is a company registered in England and Wales (Company No. 07146370).

Registered Address: Suite 2026 Letraset Building, Wotton Road, Ashford, England, TN23 6LN

Website: www.sophroacademy.co.uk | Contact: contact@sophroacademy.co.uk

We are registered with the Information Commissioner’s Office, registration reference Z2728828.

2. What This Policy Covers

This policy explains how we collect and use personal data through our website, enquiry forms, newsletter, Taster sessions, Programme Information Evenings, and social media. We are committed to complying with the UK GDPR, the Data Protection Act 2018, and the Data (Use and Access) Act 2025 (DUAA).

3. What Data We Collect and Why

3.1 Website Enquiries

    • Name, email, phone number, and the content of your enquiry
    • Lawful basis: Legitimate interest (responding to your enquiry)

3.2 Newsletter Subscribers

    • Name and email address, held in Mailchimp
    • Lawful basis: Consent

3.3 Taster Sessions and Programme Information Evenings

    • Registration details collected via Eventbrite (typically name and email)
    • Lawful basis: Consent / contract (event registration)

3.4 Prospective Students

    • Name and email address, held in an Excel-based prospect list
    • Notes on email correspondence with prospects, held in Trello (names and content only — we do not store email addresses or other personal data in Trello)
    • Lawful basis: Legitimate interest

We may retain prospect contact details for an extended period, as people sometimes return to enrol after several years. You can ask us to remove your details at any time.

3.5 Graduates and Alumni

    • Name, email, and location (town), held in our Alumni database
    • Listing in our public Directory of Sophrologists, which is opt-in only — you are asked at the point of graduation and can withdraw at any time
    • Lawful basis: Consent

3.6 Social Media

    • Public profile and interaction data where you engage with us on Facebook, Instagram, or other platforms
    • Lawful basis: Legitimate interest

4. Cookies

Our website uses cookies, including Google Analytics for website analytics. We operate a consent-based cookie system:

  • Necessary cookies: always active
  • Analytics cookies (including Google Analytics): only set with your consent

You can manage your cookie preferences via the settings link in our website footer.

5. How We Share Your Data

We do not sell your personal data. We may share data with regulators or law enforcement where required by law.

6. How Long We Keep Your Data

For data relating to your training and enrolment, see our Student Privacy Notice, which sets out the relevant retention periods (generally 7 years from enrolment).

7. Your Rights

Under UK GDPR and the DUAA 2025, you have the right to: access your data; correct inaccurate data; request erasure; restrict processing; data portability; object to processing (including for direct marketing); and withdraw consent at any time.

To exercise these rights, contact contact@sophroacademy.co.uk. We will respond within one calendar month.

You have the right to raise a data protection complaint to us directly. We will acknowledge your complaint within 30 days and respond fully without undue delay. Contact: contact@sophroacademy.co.uk

You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or by calling 0303 123 1113.

8. Data Security

We use access-controlled systems, encrypted storage where available, and data processing agreements with our processors. In the event of a breach likely to pose a risk to you, we will notify the ICO within 72 hours and notify you without undue delay where required.

9. Changes to This Policy

We will update this policy periodically and notify subscribers of material changes. The current version is always available on our website.

10. Contact Us

  • Data Controller: The Sophrology Academy Limited
  • Email: contact@sophroacademy.co.uk
  • Address: Suite 2026 Letraset Building, Wotton Road, Ashford, England, TN23 6LN